About company
IT product
informational
support
The team of T1000 is the voice of your product. Our services will allow you to help the customer when he/she needs it the most. We professionally conduct a dialogue, we help not to lose customers and create the most comfortable conditions for their work
200K+
calls
600K+
tickets
50
operators
4
languages
Services
Multichannel
support
Calls
Operators of T1000 will advise and come to help your customers by phone
Online chat
We integrate online chat into website and develop adapted to your business database. With the help of these tools, we guarantee the maximum speed of response
Messengers
Your customers are not limited in choosing a way of communication. We are always ready to answer questions on messengers: Telegram, Whatsapp, Facebook and VK
E-mail
We get a step ahead of the detailed and developed templates of e-mails on complex topics. We share only useful information so that the customers don’t have additional questions
Development of
marketing
strategies
Google Ads
SEO
PPC
Comprehensive development and promotion of business online. We help customers navigate in the ever-changing digital world. We develop custom marketing strategies and bring to the market industry solutions
Vacancies
The specialist support service
Customer Support Specialist
Sometimes our customers find themselves in difficult situations, can’t figure out the device of the service or the features of the product. The team of Customer Support is the voice of our company. We answer questions, find a way out of difficult situations and help customers around the world
We are looking for who:
loves people and is ready to lend a hand
charges from solving problems and not afraid of them
communicates easily and confident
resourceful and polite
What does a support service specialist do?
advises the users of the website on technical issues and answers questions about the product
provides quick, accurate, detailed and friendly answers
communicates a lot on chat, writes e-mails and answers calls
complements and maintains the order of information about our customers in CRM and other databases
considers requests and complaints of customers, finds new ways to smoothly resolve them
What do we expect from candidates?
strong communication skills, knowledge of the ethics of communication with customers, politeness and ease
ability to explain complex things in simple language
pure and competent Russian speech, written and oral; English and other languages will become an excellent addition
experience in support service will be a strong advantage; we train employees without experience a couple of days before the start
the lack of higher education will not affect our choice, but, if suddenly you have a diploma, specify the university and specialty in your CV
independence, concentration and initiative
What do we offer?
Send a CV
stable salary and possibility of its growth
chance to master a new profession
professional development and corporate trainings
when drawing up a working schedule, we take into account the wishes of employees
a tight and friendly staff
constant flow of interesting tasks
office in the center of Riga with recreation areas and board games
comfortable and equipped workplace
paid leave and sick leave
kind-hearted leadership
cheerful start of the day with coffee and cookies
Send a CV
Sales representative
Sales Representative
Business growth is impossible without new customers and sales growth. That is why the sales representative in the team of the LLC T100 is a person who writes the history of the company. We give complete freedom and the necessary tools to reveal the potential of the employee. Opportunities in this position are endless.
We are looking for who:
enterprising, brave and resourceful
thinks a few moves ahead
able to match his/her words with hard facts
learns from his/her mistakes
In the role of a specialist of the quality control department will need:
to closely interact with regular customers, negotiate, present and sell the company’s products and services
to fulfill the plan set for the sales on time, or even better, overfill it
to interact with the marketing team to develop sales strategies and offer customers the best service and opportunities
to learn and improve sales skills
What do we expect from candidates?
strong communication skills, sociability and enthusiasm
perfect Russian speech. English and other languages will become an excellent addition
experience in sales will be very useful. Not scary, if it is not — we train new employees themselves
insight and ingenuity
readiness to try new approaches
the lack of higher education will not affect our choice, but, if suddenly you have a diploma, specify the university and specialty in your CV
determination, ambition and independence
What do we offer?
Send a CV
unlimited opportunities of earning for effective employees
one of the highest paid positions in the field of sales
chance to master a new profession
stable work with a constant flow of tasks
professional training and corporate trainings
a tight and friendly staff
office in the center of Riga with recreation areas and board games
comfortable and equipped workplace
paid leave and sick leave
kind-hearted leadership
cheerful start of the day with coffee and cookies
Send a CV